Privacy Policy

Privacy Policy for BeeCovered.com

Last Updated: December 13, 2022

Welcome to BeeCovered.com. This Privacy Policy explains how Bee Hive Holdings, Inc. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website.

1. Who We Are

Owner and Data Controller:
Bee Hive Holdings, Inc.
13475 Atlantic Blvd Unit 8
Suite M788
Jacksonville, FL 32225

Contact Email: support@beecovered.com

2. Information We Collect

We collect information to provide and improve our services. This includes:

  • Information You Provide to Us:
    • First and last name
    • Email address
    • Data communicated while using our contact forms or live chat service.
  • Information We Collect Automatically:
    • Device and browser information
    • Usage Data (pages visited, session statistics, time spent on the site)
    • Approximate location (city, latitude, and longitude)
    • Cookies and tracking technologies (Trackers)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To communicate with you: Replying to inquiries and quotes via our contact forms.
  • To provide customer support: Interacting with you through our live chat widget.
  • To analyze site traffic: Understanding user behavior and monitoring web traffic to improve our website.
  • To display content: Incorporating external features, such as fonts.
  • To manage tags: Centrally managing scripts and tags needed for the website to function.
  • To comply with the law: Protecting our legal rights and preventing fraudulent activity.

4. Third-Party Services & Data Sharing

To run our website effectively, we use certain third-party services. Under certain US state laws (like the California Consumer Privacy Act – CCPA), sharing data with these platforms is classified as a “Sale” or “Sharing” of data for targeted advertising.

  • Google Analytics 4: Used to monitor web traffic and behavior. (IP addresses are discarded before data is logged).
  • Google Fonts: Used to display typefaces visually on our site.
  • Tidio Live Chat: Used to provide real-time support to our users. Conversations and usage data may be logged.
  • Google Tag Manager: Used to manage site scripts and tags.

5. Your Privacy Rights

Depending on your location, you have specific rights regarding your personal data:

For Users in the US (California, Virginia, Colorado, Texas, etc.):

  • Right to Know & Access: You can request to know what personal data we have collected about you.
  • Right to Delete & Correct: You can ask us to delete or correct your personal information.
  • Right to Opt-Out: You have the right to opt out of the “sale” or “sharing” of your personal information, and opt out of targeted advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

For Users in the European Union (GDPR):

  • You have the right to access, rectify, port, restrict, and delete your data. You may also withdraw your consent at any time or object to processing based on legitimate interests.

How to Exercise Your Rights:
To exercise any of these rights, please email us at support@beecovered.com. We will respond within the timeframe required by applicable law (usually within one month). You can also use global privacy controls (like GPC) on your browser to automatically signal your opt-out preferences.

6. Data Security and Retention

We take appropriate security measures to prevent unauthorized access, disclosure, or destruction of your data. Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, to provide you with services, or to comply with our legal obligations. Once the retention period expires, your data will be deleted.

7. Important Disclaimers Regarding Our Services

  • Service Contracts: Vehicle service contracts are facilitated by Bee Auto Administration, Inc. Home service contracts are facilitated by Bee Home Administration, Inc.
  • Not Insurance or Warranties: A Vehicle Service Contract (VSC) is often referred to as an “auto warranty” or an “extended car warranty,” but it is not a warranty. It provides repair coverage after the manufacturer’s warranty expires. Similarly, home and appliance protection plans are not warranties or insurance.
  • Coverage: Not all vehicles, homes, or appliances qualify for coverage. All claims must be pre-authorized before repairs are made, and parts of like kind and quality may be used.
  • California Residents: BeeCovered does not offer contracts in California.
  • Solicitation: BeeCovered is a service contractor administrator. We will not at any time engage in the direct solicitation of service contract sales.

8. Changes to This Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.